5

Excellent end-to-end ... very professional, impressive way of not just telling you what may be wrong with your car, but providing visual evidence so you can make an informed decision.

5

Took my '71 VW SB in for a yearly Tune up. I had the Service proffessional Mick help me out and take care of my cars needs. Been servicing my vehicle here for over 5 years and they've always come thru for me and if it wasn't quite to my satisfaction they've always made it right.. Big Mahalo {Thanks } for the Excellent Customer Service to Service Rep. Mick and also to Ward for getting me in and out in a timely manner. Much Appreciated.

5

Thanks as always for great service. I appreciate your commitment to timeliness and detail. You guys are pros! Thanks Again.

0.5

I'm not at all happy with the job that Rob's automotive did on my car. Each time I had taken my BMW in for service I had gotten the run around with more problems. Finally, after six months and a car that dose does not preform as it did when I first took it in for service they tell me that it has to go to a BMW shop because they haven't the tools or know how to repair the problem. Why didn't they tell me that in the first place. I could have had it done for about the costs that I put in to it there and it would have run perfect. Now I will have an additional bill on top of the ill running car that they messed up, and yet they claim to have a 36-month warranty program on all parts and labor that they had preformed on the vehicle. Great!! As long as they can fix it or have the tools to repair the vehicle. I think this warrants legal action, and /or the BMW shops repair bill to get it to run right since they messed it up and could not repair the cold start problem as they said they could in the first place. Rob himself came out of his office and assured me with a hand shake that he would take of my need. So much for a hand shake and a good word of ethics.

5

solid work

5

I was extremely grateful to meet Joe at the front desk today, and feel like I have a dependable and honest go-to guy in him! With Joe on the phone and F2F at the front desk and with Brian back working on my car, a single gal couldn't ask for any more security in their thorough attention to detail and forthrightness in what is prescribed (no more and no less) to keep my vehicle in excellent working order! Much thanks to them both, and Rob who guarantees all this quality care of vehicles... and their owners!

5

Great Service, very courteous and professional folks, I will be glad to come back for every vehicle service I need.

5

, I have been going to him for 31 years always great service good price and fast service

5

I have been taking my Scion to Rob's Automotive for a couple years. They take great care of my car and only when needed. I highly recommend them for good quality work and fair prices.

4

Very friendly and helpful, price was a little lower then I was told, which made me happy.

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