COVID-19 Notice - We Are Open For Business

Automotive repair has been deemed an essential business and we are open for business. Our doors are locked and we are not allowing customers in the building, but we can do everything over the phone or text message.

* We are wiping down keys, car door handles, steering wheels, using seat covers and steering wheel covers. * Drop your car off and drop the keys in the key drop drop box and we will handle it from there. *We will also pick up and drop off cars within 5 miles for oil changes or repairs.

Rob’s Automotive Repair in Clackamas is deeply honored by the rave 5-star reviews from our clients. Our auto repair team of service advisors and auto mechanics are a team of friendly people who provide top-notch general auto repair, diesel service, and an exceptional customer service experience. When you want to work with an auto repair facility in Clackamas that truly cares about you and the well-being of your vehicles, Rob’s Automotive Repair is your best bet.

5

Great job!

5

Great service, friendly and FAIR! Highly recommend.

3

Good warranty on parts an services. Took care the the check engine light car drives great .

5

Friendly staff, fast service, and quality work. Labor cost is high though. Half of my bill is just labor cost. All in all experience is good. Mark is really helpful. Keep it up guys 👍💪☺️

1

I’ll start by saying I know it isn’t easy to deal with extended warranty companies and that these companies don’t always cover as much as customers would like. That is not your fault at all. That said, I was quoted twice the amount of a local competitor for tires. Needless to say, at twice the amount and less service, I declined. I was repeatedly asked to allow a service that was done twice in the week before taking the car in to your shop- your manager was told this twice. In the end, sure enough there was a reason it had to be done. In addition when I asked, your shop refused to delineate your charges (not the cost you pay for parts-your charges), the amount the warranty company is paying for that particular service and the customer’s obligation for the same service in an itemized fashion, that doesn’t say transparency or trust. They wouldn’t explain how my total was what it was except to say that the warranty company doesn’t pay full cost. I can respect that...but I can’t respect if you can’t back up your numbers. When you can’t be transparent about the charges for the work you’ve already done, and tell someone that the repair job you did isn’t really complete because new related issues have arisen, how do you expect the customer to be ok with bringing their car back to you? It is really a bummer. Since my car was needing to be towed in, I couldn’t go to my regular shop. I read your reviews and I had really hoped to have a great experience and a new shop that is closer. Sadly, the experience wasn’t positive.

5

So far everything has been great!! Mark has kept me up to date on my vehicle and the issue. He really seems to care about his clients and the well being of their vehicles. Five stars.

5

Knowledgeable. Reliable. Trustworthy.

5

Very nice place to bring your car. Quick and efficient service. Trustworthy people always recommend to friends and family

5

Great service

5

The service here is 2nd to none. Total professionals and will be using them for my truck from now on

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