1

For the 3rd time in a row, a hose was left disconnected. Coolant sprayed all over the engine bay on my drive home. I even made sure Brian knew that this had happened the previous two times he had worked on my truck, but it still happened again.

5

Al was very helpful and courteous. The techs found the problem my car was having when other shops could not. They had a rental car ready for me the morning I took my car into their shop. They were available via text to answer my questions. They made sure that I was updated on the progress and what they had found. Al even stayed late so that I could pick up my car when I was stuck in traffic. Thank you!

5

We brought our daughter's car in for a maintenance check/oil change just prior to her returning to college. Tim was exceptional in every way. We are on a very tight budget and Tim made sure that her car was assessed not once, but twice, to reassure our concerns about slightly delaying some maintenance that we simply could not afford. In addition, even though we couldn't drop her car off until 1:30pm on Friday, Rob's Automotive was still able to complete the repairs in a timely way on Saturday afternoon, allowing our daughter to drive back to college as planned early Monday morning. By the way, she made it safe and sound. We have brought our vehicles to you for years. Our first interactions with Brian always kept us coming back. Cheers to a local business.

2

Funny how an oil filter can increase in price by 4x in 1 year! Also, got a call that the shocks/struts were bad and will need to be addressed. I had all the shocks replaced last year by Les Schwab and my PU does not have struts!

5

Thanks Again. Great Service

5

Rob's Auto is always there for me when I need them the most! Not only is their service great but their waiting room is comfortable! Try them, you'll like them!

5

Had my toyota towed in for engine issues. They inspected it and gave me the bad news that it had thrown a rod. Al was kind enough to not even charge me for the diagnostic test. Who does that anymore?

5

Over- priced. Does not do a complete job. Be warned!

5

Always take care of me even when I'm in a rush!! Brian is on it!!!

5

When the diagnostic revealed that fixing my 97 Explorer would total it 4x (I knew it probably would) Rob’s was very generous, storing it for several days while we arranged for a charity to pick it up. They are straight shooters. A fairly rare breed these days.

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