I had a really bad experience at the last auto shop I took my car to. They told me I had a costly problem. I didn't really believe them as I had no sign there was any such problem. I just felt like they saw an "elderly woman" coming along and they were going to take advantage. It made me very leary of going anywhere without a recommendation. You were recommended to me by someone who attends your church. Even then I was a bit afraid, but didn't really know where to go and my car needed attention. I decided to try your shop. I was not disappointed, as I felt like you were honest and dealt fairly with me.