Excellent service and professionalism, but left brown scratches on my car The employees were incredibly friendly and accommodating! The gentleman at the front desk made a point of explaining that they don't charge for or perform services until the owner of the vehicle gives the go-ahead, and that they do a thorough inspection for every vehicle regardless of the service performed. While I was there another customer was being offered shuttle service to get him to work and an offer to work around a shuttle gap in the afternoon to bring him back into the shop, and their flexibility and desire to make things work made a great impression! I appreciated the openness, professionalism, and communication, speed of the oil change, and flexibility about when to pick up my car. The price was fair, and I did get a thorough run-down of everything that needed to be checked (nothing, thankfully!). I left the shop and did a once-around on my car I found brown scratches on the rear passenger door near the driver's door that were definitely not there when I left it that morning. There are similar scratches on the right side of the car. They haven't come out with some buffing or soap so I cannot overlook them, however they are easy to ignore if you look at the car from a distance. I don't know whether they happened during the oil change, or before or after from other customers moving around, however they don't have a pattern of a car door or other bumping cause and instead look like a shallow sliding streaking scratch. Overall the business is very communicative, honest, and fairly priced; just be careful to get before-and-after pictures of your car just in case.